Returns & Exchanges Policy

Thank you for shopping with us. Please read our Returns & Exchanges Policy carefully before making a purchase.

Orders, Returns & Payments

Each of our pieces is thoughtfully designed and crafted with care. To maintain the highest standards of quality and hygiene, we currently do not offer returns, exchanges, or cash on delivery.

  • As our collections are prepared with attention to detail and made available in limited quantities, we are unable to accommodate returns or exchanges for reasons such as personal preferences, sizing choices, color selections, or orders placed incorrectly.
  • All purchases are processed through prepaid payment methods only, and cash on delivery is not available at this time.

We kindly request you to review the product details, size guides, and images carefully before placing your order. Should you need any assistance or guidance prior to purchase, our team will be delighted to help.

Thank you for choosing us and for your understanding — it truly allows us to continue offering thoughtfully crafted pieces you'll love.

Exception: Defective or Damaged Products

Returns are accepted only in the case of a manufacturing defect or if the product is received in a damaged condition.

Eligibility Conditions

To be eligible for a return due to defect or damage:

  • The issue must be reported within 48 hours of delivery
  • The product must be unused, unwashed, and in original condition
  • Original tags, packaging, and invoice must be intact
  • Clear photo or video proof of the defect/damage is mandatory

Return Approval Process

  1. Contact our support team within 48 hours of delivery.
  2. Share your order details along with images/videos clearly showing the defect.
  3. Once reviewed and approved by our quality team, we will arrange a return pickup (if applicable).
  4. Approved returns will be processed as:
    • Replacement, or
    • Store credit, or
    • Refund (at our discretion)

Non-Eligible Cases

Returns will not be accepted for:

  • Size or fitting issues
  • Color variation (due to screen/display differences)
  • Minor inconsistencies that are part of the design or craftsmanship
  • Orders reported after 48 hours of delivery
  • Products that are worn, washed, altered, or damaged by the customer

Refund Timeline

If a refund is approved:

  • Refunds will be processed within 7–10 business days
  • The amount will be credited to the original mode of payment

Contact Us

For any questions related to this policy, please contact our support team at:

📧care@baraatbyprayush.com
📱+91 7739987787

Policy Updates

  • We reserve the right to modify this policy at any time without prior notice.
  • Changes will be effective immediately upon being published on the website.